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Private message Inbox 1 message but nothing there? 
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Post # 290720
Post Private message Inbox 1 message but nothing there?
Hope someone can advise on this: I have Private messages showing one unread message in my inbox. This has been there for ages, but whenever I open the Inbox there is no message there. How to I see if there is a message or cancel/delete or reset it if there is?

Thanks

RJ


Sun Dec 11, 2011 10:55 am
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Post # 290721
Post Re: Private message Inbox 1 message but nothing there?
arjay wrote:
Hope someone can advise on this: I have Private messages showing one unread message in my inbox. This has been there for ages, but whenever I open the Inbox there is no message there. How to I see if there is a message or cancel/delete or reset it if there is?

Thanks

RJ

Is your Inbox folder full. If so, a message will show at the top of the message screen, and you will need to delete older messages, and then retrieve those that are are held back.

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Sun Dec 11, 2011 10:58 am
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Post # 290726
Post Re: Private message Inbox 1 message but nothing there?
I think messages can be removed by sender until they are read by the recipient. Leaves an empty message file in your inbox.
An alternative to deleting is exporting everything and start from scratch.
Henry


Sun Dec 11, 2011 11:07 am
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Post # 290728
Post Re: Private message Inbox 1 message but nothing there?
Utopia wrote:
I think messages can be removed by sender until they are read by the recipient. Leaves an empty message file in your inbox.
An alternative to deleting is exporting everything and start from scratch.
Henry

Or you can create another folder and have the system move x number of messages to that folder when the Inbox is full. Of course when that folder gets full you will run into the same problem. The Inbox holds 200 messages as does any new folder created. You can have 10 folders of 200 messages each for a total of 2000 messages.

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Sun Dec 11, 2011 11:13 am
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Post # 290746
Post Re: Private message Inbox 1 message but nothing there?
Thanks for the advice - should have made myself clearer. It is the ONLY message in the Inbox (or would be if it was there). Maybe the explanation is that the sender removed ot before I read it?

Anyway - I'd still like to reset the box to zero. It is irritating to keep seeing that I have a private message only to find there is nothing in the Inbox :mad:


Sun Dec 11, 2011 12:16 pm
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Post # 290747
Post Re: Private message Inbox 1 message but nothing there?
arjay wrote:
Thanks for the advice - should have made myself clearer. It is the ONLY message in the Inbox (or would be if it was there). Maybe the explanation is that the sender removed ot before I read it?

Anyway - I'd still like to reset the box to zero. It is irritating to keep seeing that I have a private message only to find there is nothing in the Inbox :mad:

I would have to research that as this has not come up before as far as I know.

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Sun Dec 11, 2011 12:19 pm
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Post # 290753
Post Re: Private message Inbox 1 message but nothing there?
No hurries, no worries. If you find something out let me know (but not by Private Message he he)


Sun Dec 11, 2011 12:51 pm
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Post # 290755
Post Re: Private message Inbox 1 message but nothing there?
Is the ghost message still there if you delete the folder it's in and create a new one with the same name?
Henry


Sun Dec 11, 2011 1:39 pm
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Post # 290757
Post Re: Private message Inbox 1 message but nothing there?
Utopia wrote:
Is the ghost message still there if you delete the folder it's in and create a new one with the same name?
Henry

As far as I know you cannot delete the Inbox Folder as it is the default.

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Sun Dec 11, 2011 1:47 pm
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Post # 290758
Post Re: Private message Inbox 1 message but nothing there?
I have just sent you a pm, hopefully you can delete the stubborn one along with mine!

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